Bot maintains your menu, takes structured orders, captures modifiers, reads the order back.
Bot maintains a product catalog with prices and modifiers (toppings, sizes, options). Fuzzy-matches against the menu when a customer orders, captures modifications ('extra cheese, no olives'), reads the order back to catch errors, and creates an Order row in the Inbox with line items, total, customer info, and status. Works on chat AND phone.
Every Studio tool is included with your account — no per-module fee, no bundle to buy. See everything included
Included with your account. Full feature set. BYOK or pay-as-you-go AI usage.
Add products with name, category, price, description. Bulk-paste a list. Or AI-extract from your menu PDF.
Toppings, sizes, add-ons. Single-select or multi-select. Per-modifier surcharge. Linked to categories via 'Applies To'.
Pending → Preparing → Ready → Completed (or Cancelled). Status changes trigger email notifications to customer + your order email.
Tell the bot 'always offer a drink and dessert before confirming.' Or 'minimum order is $20 — politely suggest adding if under.' Bot follows.
Free-form promo language ('10% off pizzas this week') OR structured rules ('10% off orders over $50 with code SAVE10'). Bot applies in conversation.
One-click print formatted for kitchen prep. Or paint to a thermal printer via your normal print flow.
Points-based rewards: $ spent = N points, redemption tiers. Bot mentions points when customers ask about their account.
Pair with the Phone Agent add-on — bot takes orders by voice, reads order back, sends payment-link SMS, emails the kitchen.
Plug in your own API key (zero markup), or load account credits and we handle the providers. Mix per bot.
BYOK · PAYG · Switch any time
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Quick answers — also marked up for AI assistants and Google rich results.
Not yet — in-chat checkout via Square is on the roadmap. Today: bot captures the order, customer pays at pickup, your existing POS, or you take payment separately.
Not directly yet. Orders email to you, you enter into POS manually. Zapier integration is roadmap. Some customers route the email through Zapier to their POS's inbound channel.
Bot asks during the order flow. Delivery address goes in order notes. Delivery routing isn't platform-managed — use your own dispatch.
Yes — Bot → Behavior → custom rule: 'Minimum order is $20. If under, politely suggest adding to meet minimum.' Bot enforces.
Optional loyalty program — points-based rewards, redemption tiers. Bot mentions points when customers ask about their account.
Items need clear price text in the PDF (not images). After extract, manually add anything missed with + Add Product.
Yes — add the Phone Agent (included with your account). Bot fuzzy-matches against your catalog by voice, reads the order back, optionally sends a payment-link SMS, emails the kitchen.
These work great alongside AI Order Taking — and they're all included with your account.
Included with your account · pay-as-you-go AI · pay-as-you-go or BYOK · no subscription · live in 5 minutes
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