Deploy an AI support agent that handles 70% of customer inquiries automatically. Instant responses, 24/7 availability, happy customers.
Visitor types question into chat widget
Interprets intent using your knowledge base
Answers directly or creates ticket
Issue resolved in seconds, not hours
Everything you need for world-class automated support
Upload your FAQs, help docs, and policies. The AI learns your exact answers and responds accurately.
When AI can't resolve, it creates a ticket with full context - what was asked, what was tried, customer info.
Automatically tag and route issues to the right team. Billing goes to billing, tech goes to tech.
Get instant notification for urgent issues, VIP customers, or specific keywords you define.
See resolution rates, common questions, response times, and CSAT scores at a glance.
Track time-to-resolution. See which tickets are aging and need attention.
| Metric | AI Chatbot | Human Agents |
|---|---|---|
| Response Time | Under 3 seconds | Minutes to hours |
| Availability | 24/7/365 | Business hours only |
| Cost per Inquiry | ~$0.05 | $5-15 |
| Handles Volume Spikes | Unlimited capacity | Requires more hires |
| Consistent Answers | Always accurate | Varies by agent |
| Complex Issues | Escalates to human | Handles directly |
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