Chatbot for Customer Service

Deploy an AI support agent that handles 70% of customer inquiries automatically. Instant responses, 24/7 availability, happy customers.

70%
Tickets Deflected
<3s
Response Time
24/7
Availability
95%
CSAT Score

How It Works

1

Customer Asks

Visitor types question into chat widget

2

AI Understands

Interprets intent using your knowledge base

3

Resolves or Routes

Answers directly or creates ticket

4

Customer Happy

Issue resolved in seconds, not hours

Customer Service Features

Everything you need for world-class automated support

📚 Knowledge Base Training

Upload your FAQs, help docs, and policies. The AI learns your exact answers and responds accurately.

🎫 Smart Ticket Creation

When AI can't resolve, it creates a ticket with full context - what was asked, what was tried, customer info.

📂 Category Routing

Automatically tag and route issues to the right team. Billing goes to billing, tech goes to tech.

🔔 Priority Alerts

Get instant notification for urgent issues, VIP customers, or specific keywords you define.

📊 Support Analytics

See resolution rates, common questions, response times, and CSAT scores at a glance.

Response Timer

Track time-to-resolution. See which tickets are aging and need attention.

AI Chatbot vs Traditional Support

Metric AI Chatbot Human Agents
Response Time Under 3 seconds Minutes to hours
Availability 24/7/365 Business hours only
Cost per Inquiry ~$0.05 $5-15
Handles Volume Spikes Unlimited capacity Requires more hires
Consistent Answers Always accurate Varies by agent
Complex Issues Escalates to human Handles directly

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